Service operation management Essay Example | Topics and Well Written Essays - 2000 words

Service operation management - Essay Example r customers who prefer French cuisine where the product design and development matches seasonality of the service industry characterised by unique world class wines. Besides, the quality of service provision stems from the distinct setting and furnishing resulting in unique classical architecture (Daniel, 2015). Therefore, the restaurant’s business focus is on providing rooms for dining and the warm as well as welcoming bar lounge where guests have the opportunity to enjoy the creative cocktails, sumptuous night desserts, and a la carte dining. Moreover, the organisation’s success in meeting customer needs and providing quality services has made it earn the two-star Michelin rating. In this case, the organisation’s success is a perfect reference for evaluating how service organisations manage their service operations. Any customer who visits a restaurant expects professional high-class services especially for the highly rated organisations like the Daniels restaurant. The focus of service operations management is to ensure that customers get the value for their money (Zhang, Linderman & Schroeder, 2012). Therefore, customers believe that the high prices they pay for the restaurants must be reflected in the organisations service provision. In this regard, customers expect the organisation to be flexible in meeting their ever changing needs. In the modern business environment, the focus has shifted to quality of services where customers prefer organisations that put quality at the forefront of their operations since it is one of the expectations from the customers (Zaim, Bayyurt & Zaim, 2013). Nonetheless, the customers expect helpful and friendly service staff that can rely on for information and providing answers to some of their burning questions. The customers also expect that the organisation should respond promptly to inquiries, whether through online, by phone and in person. Most of all, customers expect a restaurant facility to maintain high level of

Minimum Wage Essay Example | Topics and Well Written Essays - 1250 words

Minimum Wage - Essay Example Based on research and statistics, it should be said that minimum wage rates, when increasing rather than remaining steady, have broad negative consequences to state and federal economies. THE EVIDENCE Some of the highest state-issued minimum wage rates are Vermont at $8.46, Washington at $9.04 and Oregon at $8.80 (Parrott, 1). The intention of these increases was to improve poverty rates and also stimulate more consumption in the economy. However, a very recent news article indicates that the unemployment rate in Oregon has increased to 8.9 percent in September, up almost a whole percentage point in August (Foden-Vencil, 1). In Washington state, the unemployment rate rose from 8.3 percent in June to 8.6 percent in September (PSBJ, 1). In Vermont, the unemployment rate rose from 4.7 percent to five percent in August (CT Post, 1). Why is this significant? The New England Public Policy Center indicates that rises in the minimum wage rate make it more inviting for business owners to cut employee benefits in an effort to offset higher payroll costs. A current study discovered statistically that when minimum wage rates increase by 20 percent, business-sponsored health care offerings to employees also decrease by four percent (NEPPC, 8). Because many business owners do not like to carry the stigma that is usually associated with social judgment for non-compliance to corporate social responsibility, they will often reduce hours of existing employees rather than slashing health care benefits (NEPPC, 8). All of these efforts are intended to prevent significant capital losses that occur when the minimum wage rates increases, especially important for small business owners without a strong cash or market position. Three of the states having the highest minimum wage rates also all have increases in the unemployment rate at the state level. According to the National Center for Public Policy Research, minimum wage hikes actually cause job losses in the long-term (NCPPR, 1). Th is is because it is usually the small business owner that offers jobs at a minimum wage, however small businesses make up the majority of businesses currently operating in the United States. At the same time, small business owners are experiencing inflationary increases in their supply chain, cost of health care provision, distribution and transportation for finished products, and utility costs. Therefore, significant spikes in minimum wage cannot be offset except through investment and hedging strategies, which is something that small business is not in a position to consider. Texas is one example of a state with a low minimum wage, in-line with the federal rate of $7.25. This state saw a very modest increase in unemployment from July to September, however, the unemployment rate was nearly 100 percent stable from 2010 through most of 2012 (ycharts.com, 1). Unlike other states with significant wage increases and sharp increasing spikes in unemployment, Texas seems to defy the direct relationship between wage increases and unemployment rises. The same is true for Ohio, which also maintains a rate of $7.25, and this particular state saw modest drops month after month in 2012, with a currently stable rate of 7.25 percent, down from over 10% in 2010. This implication in this case, when compared to higher rates, is quite obvious. At the federal level, minimum wage also has negative consequences when it is raised. It should however, to prevent bias from the analysis, recognize that higher wage increases provide

Harlem Renaissance And The Cotton Club Film Studies Essay

Harlem Renaissance And The Cotton Club Film Studies Essay Cotton Club as an example of Jazz scene during the Harlem Renaissance in the movie The Cotton Club by Francis Ford Coppola Even though the Harlem Renaissance ended almost 80 years ago and its timeline is almost the same as the prohibition, it still seems to have an incredible impact on American society and culture as such. What happened during those 13 years was a sort of revolution in every field of life in upper Manhattan. It would be almost impossible to name and enumerate every artist, musician, politician responsible for the Harlem Renaissance. What is the more important is the fact it was a moment in history when African American culture was able to express itself as separate from mainstream American culture of that time. Jazz became a powerful tool of defining Harlem identity; as Patrick Burke claims for African Americans interest in jazz was mixed with a desire to think and act differently. Harlem jazz musicians needed a place to practice and perform and the Cotton Club proved to play an important role in creating an atmosphere of artistic and intellectual growth during the jazz era, as depicted in the Cotton Club movie by Francis Ford Coppola. Francois Weil, the author of A History of New York, defines the Harlem Renaissance as the first African American movement in the modern history; the movement that influenced every aspect of cultural life, such as literature, music, art etc. Harlem in the 1920s was the place to be. It became what the Greenwich Village was in the downtown, mainly a place of cultural revival; an oasis to artist and intellectuals of all sorts. Harlems cultural revival at that time was called The New Negro Renaissance, a term that defined everything that was new, modern and exciting. The new movement was focused around black writers, like Zora Neale Hurston, Countee Cullen, Langston Hughes and jazz musicians, like Duke Ellington or Cab Calloway. In the 1920s, what was called Harlem stretched from 130th to 145th street, from Madison Avenue to Eighth Avenue. What became essential in Harlem Renaissance was the music; jazz, or rather ragtime as it should be called was one of the first examples of interaction between white and black music. Ragtime, as a genre was a combination of European and American influences. Its name comes from the ragged rhythm. Due to the prosperity of the 1920s, New York became the new capital of entertainment. Prohibition did not stop New Yorkers craze for nightlife, however, they had to search for fun somewhere else, in the speakeasies- illegal bars serving alcohol, mostly located in the basements. One of the most famous speakeasies was Onyx Club, which was a venue for both musicians and New Yorkers in search of fun and adventure. Patrick Burke, the author of Oasis of Swing, explains that what attracted both musicians and audience to that kind of places was the image of à ¢Ã¢â€š ¬Ã‚ ¦ jazz as an authentic, immediate form of personal expression. Speakeasies were often located in private houses or in the basements of official clubs. There was a wide variety of speakeasies, ranging from the dà ©cor and the style to the clientele and the prices of alcohol. Most of them were located in the downtown. When the parties were over on Times Square after midnight, the night had just begun in Harlem. For those, who were craving for more adventurous nightlife, Harlem was the Promised Land; it was home for famous clubs like, just to mention some, The Cotton Club, Connies Inn and Small Paradise. The Cotton Club was the place where the greatest jazz musicians, like Duke Ellington, Louis Armstrong or Cab Calloway, performed. Interestingly enough, The Cotton Club, was a place for white customers only. African Americans were allowed on the stage as performers, dancers, musicians but not as guests of the club. As Watson claims, the Cotton Club was the largest, featured the most extravagant shows, charged the highest prices, and most strictly enforced the color line. Strangely enough, thanks to its policy, the club was seen as one of the best places for white New Yorkers to be immersed into black culture. The Cotton Club attracted white clientele in many ways, for example by serving fancy food, the prices were unreasonably high, the dancers were young and pretty; it all created the atmosphere of a place for elites. In the heart of Harlem, The Cotton Club was a venue run by white owners for white audience. The Cotton Club was quite an extraordinary place where not only did white and black clash, but also other groups, like high and low classes, mob bosses and artist. Furthermore, the club was attracting its clients by the creating the sense of forbidden adventure. On top of that, illegal alcohol was just another factor that created the clubs myth. The Cotton Club movie was directed by Francis Ford Coppola in 1984. Coppola, whos regarded as one of the most important American filmmakers, had been renowned for Apocalypse Now and The Godfather trilogy. Growing up in New York, although he was born in Detroit but his family moved to New York when he was a child, he actually made the city something more than just a background for the stories he depicted in his movies, the city itself became the vital part of his movies, almost like another main character, for example in the Godfather, where he depicted the life of Italian tenants living in New York City. The Cotton Club was produced by his own studio, Zoetrope Studio, which meant for Coppola even greater financial responsibility in case the movie did not become an instant success. Not only did it fail in commercial sense, but also it did not meet the audience and the movie critics expectations. The story is set in Harlem, New York City, primarily in 1928. The main character is white cornet player, Michael Dwyer called Dixie, starred by Richard Gere, who incidentally saves Dutch Schulz, starred by James Remar, life and since then Dixies life changes completely. This night is a turning point for Dixie; at the same club where he rescues Dutch, he meets Vera Cicero, starred by Diane Lane, a woman he completely falls in love with. In addition, Vera turns out to be Dutchs mistress. Unfortunately, Dixie has no idea that the person he rescued is a mob boss, and this very fact makes Dixie mingled into the underground world of gangsters, bootleggers and speakeasies. As the story develops, other characters appear on the screen, for example Williamss brothers, two black tap dancers and this is the very first moment when the story moves into The Cotton Club. From now on, the lives of black and white characters are connected via the club itself. What strikes viewers attention most is segregation at the Cotton Club. The black performers are allowed to use only the backdoor, leaving the front door to white audience only. This fact is easily understood when it turns out that the owner of the club is white man, Owney Madden, starred by Bob Hoskins, who claims to be a businessman rather than a mobster and whose main concern is how much he can earn by selling illegal liquor at the club. Dixie takes the screening test and gets engaged in the movie industry, which means moving to Hollywood and leaving New York and his beloved Vera. He takes his chance, seeing this as an opportunity to escape from his problems with Dutch. Out of a sudden, Dixie becomes a movie star. Meanwhile, the mob war in Harlem starts. To make things worse, the prices of stocks crash on Wall Street. The Great Depression does not seem to affect Vera Cicero, who left by Dixie, opens her own night club, Veras Club, for whites only on Broadway. Out of the sudden, Dixie comes back from Hollywood as a celebrity, finding his brother Vinnie guilty of killing innocent children in the street. The stock market crash in 1929 and the mob wars in 1930 are presented to build the dark and gloomy atmosphere of inevitable doom. In other words, the good careless days of jazz age are over and what is about to happen is like a harsh wake up after an all-night party. Talking about black characters in the movie, they are presented as a sort of background for white main characters. There is another love affair in the movie, between black tap dancer, Dalbert, called Sandman, Williams, starred by ,Gregory Hines, and a singer, Lila, starred by Lonette McKee, whose tragedy is that she comes from a mixed background, of a white mother and black father, which makes her black for whites and white for blacks. Lila is a star at the Cotton Club, dreaming about career on a Broadway. Thanks to Vera Cicero, her dreams come true, as Lila is white enough to perform at the Veras Club. The black jazz scene in the Cotton Club is depicted in two ways. First of all, there are historic names, such as Duke Ellington or Cab Calloway and fictional names, such as Williams Brothers. As far as historic names are concerned, the jazz scene in the Cotton Club can be divided into two phases: The Duke Ellingtons era, till 1930, and Cab Calloways era, since 1931. The times when Cab was the host at the Cotton Club mark the line of a different sort of entertainment; the show was more varied, there were more dancers, feathers, the pace was faster, because the audience was more varied. 1931 is important in the movie for two reasons; first because it is a date when the concerts are broadcast live from Cotton Club, second, it is a time when black audience is allowed into the club. As far as fictional characters are concerned, the major black characters are two brothers, Clay and Dalbert Williams, who want to succeed at the Cotton Club as tap dancers. When they finally make it there, they start competing with each other and this rivalry leads to a split between them. The conflict is not an endless one and Williams brothers realize that what made them went separate ways is meaningless, and what really matters is the fact they are flesh and blood. The scene when sing and tap together to the Crazy Rhythm is one of the best scenes in the entire movie. In addition, the second best scene in the whole movie is a violent scene of Dutchs murder is accompanied by Sandmans tap dance in the background. The evening show at the Cotton Club is depicted in the movie as a sort of a variety show. The stage in the shape of a horse hoof is located right in the center, surrounded by the customers tables. First, there female dancers enter the stage; young and attractive black girls chosen to attract mostly the male clientele. At the back of the stage there is a black jazz band accompanying the dancers. Secondly, there is a ballet performance or a singer solo accompanied by the orchestra. Next there is a tap dance, like Williams brothers, who dance synchronically to the rhythm of the music. The club is presented as a meeting spot for celebrities as well, for example when Dixie meets Gloria Swanson, the movie star. The show changes pace so that the audience can talk eat and enjoy it without paying attention all the time to what is happening on the stage. The genre of this movie is a crime story combined with love story. The crime story part is most evident when at the beginning and the end of the movie when the Dutchs opponents try to kill him and when Dixies brother, who became a gangster, incidentally shots kids on the street. The love story part is the dangerous, erotic and highly emotional relationship between Vera Cicero and Dixie Dwyer, the best example is the passionate tango scene where Vera slaps Dixie, who slaps her back. Their romance has to be a secret; otherwise they would get killed by Dutch. This tension leads to the inevitable conflict between Dutch and Dixie, which is the climax of the story, hence the secret about the love affair is revealed. The Cotton Club movies strength lies in meticulous preparation to recreate the atmosphere of jazz age; as a matter of fact, the interior design and art deco details are impressive and take the viewers back to the famous club in the late 1920s.However, the movie has some flaws. First of all, it is not a tribute to black Harlem artists who were responsible for a cultural revival of that time. As Johnson points out, the movie of that title should be focused on indomitability of segregated black artists who were able to lose themselves in ecstasies of escapist jazz songs and dance. Secondly, the movie proves to be a crime story rather than a musical. Thirdly, black artists are displayed as minor characters, whereas all the glory and attention go to the white protagonists, especially white jazz musician Dixie Dwyer and femme fatale Vera Cicero. The Cotton Club as an example of a nightclub was responsible for cultural revival in Harlem. Even though being responsible for segregation in Harlem, the club proved to be the place where many talented artists could perform and become famous overnight. It was the ultimate place where white audience could become familiar with Afro-American culture, for example by listening to Duke Ellingtons orchestra play jazz in the club. Furthermore, The Cotton Club was more than a jazz club; it was a scene for tap dancers, performers, singers, and other artists to show broader audience their work. In this way, The Cotton Club might be called the meeting place of white New Yorkers and African-American Harlem residents. The Great Depression brought about the end of phenomena called the Harlem Renaissance. The majority of clubs were closed; significant artists abandoned Harlem and moved to other states or headed for Europe. The great cultural revival was over. In addition, the end of Harlem Renaissance is marked with the end of prohibition. The nightlife lost its seductive glamour; the speakeasies ceased to be the meeting spots. Stock market crash had a bigger impact on Harlem than anyone would expect; everything seemed to be falling apart. The Cotton Club and Connies In were open during the great depression. What changed was the number of white clients increasing. The repeal of prohibition seemed to have more impact on Harlem nightlife than the depression itself.

African American Women in Early Film Essay -- Hollywood Movies Film Bl

African American Women in Early Film   Ã‚  Ã‚  Ã‚  Ã‚   In early film many African American actresses portrayed roles as mammies, slaves, seductresses, and maids. These roles suppressed them not allowing them to show their true talents. Although they had to take on these degrading roles, they still performed with dignity, elegance, grace and style. They paved the way for many actresses to follow both blacks and whites. These women showed the film industry that they were more than slaves, mammies, and maids. These beautiful actresses showed the film industry that they are able to hold lead parts and even carry the whole cast if need be. Phenomenal actresses such as Hattie McDaniels, Pearl Bailey, Ethel Waters, Nina Mae McKinney, and Dorothy Dandridge, to name a few, are African-American stars who paved the way for so many African-American actresses today despite the hardships that they were faced with. These women displayed beauty, intellect and talent, which allowed the stars that followed that they do not have to just settle for stereoty pical roles. In early film there was much propaganda and even today, which lead to these demeaning roles that they had to betray, Professor Carol Penney of Yale-New Haven writes, â€Å"Film is one of the most influential means of communication and a powerful medium of propaganda. Race and representation is central to the study of the black film actor, since the major studios reflected and reinforced the racism of their times. The depiction of blacks in Hollywood movies reinforced many of the prejudices of the white majority rather than objective reality, limiting black actors to stereotypical roles† (1).   Ã‚  Ã‚  Ã‚  Ã‚  Hattie McDaniels, a trailblazer amongst African-American film, acquired many firsts for African-American actors. McDaniels was the first African-American to sing on the radio, first to receive an Oscar for best supporting actress in Gone with the Wind. She was also the first African-American to star in a sitcom in 1951 that featured an African-American actress in the title role (Pax 1). â€Å"McDaniels appeared in more than three hundred films during the twenties and thirties. Her career was built on the ‘Mammy’ image, a role she played with dignity† (Smith 7). She received much flack from the blacks because of the roles she played in film and on radio. Blacks felt that she was degrading the race but her reply was to these views were... ...reen and feel that they are beautiful too. Work Cited The African-American Almanac, 1997. Detroit: Gale Research, 1997. Encyclopedia of World Biography. Vol. 10. Detroit: Gale Research, 1987. â€Å"Ethel Waters.† Online. 10 March 2005. Available: www.http://www.redhot   Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚  Ã‚  Ã‚   jazz.com/waters.html. â€Å"Honoring Black History Month.† Pax Stars. Online. 10 March 2005.  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Available: www.http://www.pax.tv/bios/one-bio.cfm/hattie-mcdaniel. â€Å"Nina Mae McKinney.† South Carolina African American History Online. Online.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   11 March 2005. Available: www.http://www.scafam-hist.org/aahc/. â€Å"Pearl Bailey.† Black History: Virginia Profiles. Online. 13 March 2005. Available: www.http://www.gatewayva.com/pages/bhistory/1996/bailey.shtml. Penney, Carol. â€Å"Black Actors inamerican Cinema.† Yale-New Haven Teachers  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Institute. Online. 12 March 2000. Available:  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   www.http://www.yale.edu/ynhti/cirriculm/units. â€Å"Pioneer black actress Dorothy Dandridge has a famous cast of modern-day  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   admirers.† Online. 12 March 2005. Available:   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   www.http://ohio.com/bj/fun/tv/0299/002827htm.

Management Challenges in Criminal Justice Essay

Abstract The criminal justice arena is made up of law enforcement, courts, and corrections and is vast as well as it is its own environment when referencing the leading or management of special groups. Numerous components within the criminal justice realm require team cooperation to be successful. In the law enforcement branch organized special groups such as Multi-agency gang and drug tasks forces, SWAT (Special Weapons and Tactics), CSI Crime Scene Investigation), and fugitive recovery units made up of cooperative entities of different agencies make up some of the organized teams of the law enforcement side of the criminal justice system. Courts are composed of prosecution teams, some of which specialize in specified criminal cases. Corrections are comprised of management that stresses both rehabilitation and incarceration as ordered by the courts. All of these organizations are composed of personnel trained as basic officers, then were chosen to be a part of a smaller, elite, and pinpointe d organized group. Management in a criminal justice agencies is a challenge all its own, managing smaller groups that carry specified responsibility within an organization carry different set of challenges. The criminal justice system is an environment that consists of law enforcement, courts, and corrections, though all are different entities, they strive to meet the same goal. The leadership within each of these entities has many challenges to face and conquer, one of which is that each has a different protocol when meeting the same goal of serving justice, yet each must accomplish this mission by different means. The challenge is the means by which each of the different branches is tasked to prove and execute their judiciary authority while maintaining a freedom of society. Legislation and courts place law enforcement at the forefront of detainment for a crime, which then puts the courts in motion. One challenge that is faced by management within the criminal justice system lies between the courts and the correctional branches. The challenge between the courts and correctional branches is the court system favors incarceration and the  correctional system emphasizes rehabilitation b ack to society. The common ground between these two branches is the teamwork between leadership that ensures the mission of each is completed and without out compromise of societies trust in the criminal justice system. Another challenge that management within such a vast system faces is budget shortages. These shortages affect all branches of the criminal justice system as well all levels including local, state, and federal authorities. Over the past several years most states have decreased funding as much as 15% as well half the states in the union have either delayed in filling judgeships or not filled them at all, thus forcing judges to sit on multiple bench roles, while other states were forced to lay off staff or take furlough (Associated Press, 2010). Management within these organizations is expected by society to provide adequate protection though their operating budgets are being decreased. Managers must find a motivation for their employees to complete tasks without incentive or praise whi le increasing responsibilities due to lack of potential man-power. Challenges such as ethnic environmental changes around the globe also have an effect on the criminal justice system both in this country and abroad. These changes brought about situations that the criminal justice system was not prepared for; at the top of this concern is terrorism. The first World Trade Center raised concerns about foreign terrorism in the United States, then domestic terrorism became an issue in 1995 with Timothy McVeigh’s attack on the Murrah Federal Building in Oklahoma City. Larger concerns were raised and changes demanded after September 11, 2001, when the most deadly terror attack in this country was spawned. The question was raised concerning the country being adequately protected against terror attacks of that magnitude. Confusion within the laws that were created from past terror attacks have led to accusations of innocent persons being part of terror organizations. Confusion arises because of a structure that allows for terrorists to slip through cracks and loopholes within the system (Wilson, 1985). This confusion causes leaders within the law enforcement community to balance the sides of the system that society has lost faith in. These managers would need to address issues, such as stereotyping of Middle Eastern persons and persons of questionable  faiths that society may associate with terror organizations. These leaders would need to encourage fair and unbiased treatment regardless of ethnical differences. A challenge that affects the criminal justice system, preferably the correctional branch, is facility overcrowding. Prison overcrowding is a major problem in this country as the massive bed shortage continues to grow at a rate of seven percent a year (Daniel Dunne, 2010). Overcrowding in prisons and jails area a constant issue due to the work of the law enforcement and court branches, in short, doing their jobs of incarceration and sentencing. Since this issue is caused by the other two branches fulfilling their sworn duties, there is no certain method currently available to solve this issue, thus it is for this reason that leaders within the two active branches must take into consideration charges and sentencing of an offender. Leaders within the correctional branch find overcrowding more difficult during budget crises where programs are cut or dismantled in efforts to save money. Some wardens and other correctional managers have resorted to double or triple bunking of prison cells, some managers find this a violation of the Eighth Amendment to the Constitution as it does reflect cruel and unusual punishment. As this crisis continues, managers continue to show frustration as courts continue to sentence offenders to institutions with reduced room to house them properly. The challenge mostly less obvious to the public is the political arena that criminal justice management faces. All three branches of the criminal justice system are affected by politics, from the legislation of laws to the employment of leaders within the system. Leaders must have the ability to adapt to both legal and political challenges (Allen & Sawhney, 2010). Most leaders and management of the criminal justices system are stuck in the middle between lobbyists for laws and annexations as well as other issues that benefit small entities of societies or communities but may not favor either as a whole. This political unrest faced by these leaders causes frustration, which leads to another challenge-communication to those employed in the system but not in management positions. Communication barriers between management leaders and the subordinate group are commonplace. In any occupation there are two types of communication; one from the individuals within the occupation the other is from the organizations within the occupation. Management must overcome the challenge of communication from individuals’ interpretation of messages through clarity and explanation and the manner for which it was delivered. All three branches of the criminal justice system have their own terminology, language, and interpretation of messages. The main challenge for leadership is interpretation and standardizing of specified language to keep these messages on an even keel. Communication is among the most important tool in the criminal justice system and each individual organization; any failure can have a devastating effect on multiple individuals from the organization to the victim(s). Therefore, communication must be clear and concise with everyone in the criminal justice s ystem with a strategy to overcome lapses. Aside from the language barriers within the criminal justice system come two of the greatest challenges faced by the criminal justice system go together, as one usually does not occur without the other. Ethnical and cultural diversity issues can have an effect on society but even more so with a system of authority that operates off of communication and laws that may not be adhered to by people from outside of the observing community or country. Since this country is majority multicultural, it is important for the criminal justice system to recognize and respect these cultures as they have contact with them. Because of this demand of recognition and respect, leaders within the criminal justice system must be open minded and go farther than the basic manager, they must become experts of these different ethnicities and teachers of their organized groups, thus educating them to better serving them as they have contact with them. Cultural diversity issues are the main argument in many criminal justice organizations. The lack of knowledge of groups lead to offense and distrust from groups towards authority, this then leads to hostility, non-compliance, and lack of involvement from communities of different ethnicities. For criminal justice agencies to be successful in a diverse environment, leaders must address religious differences, language differences, and cultural  traditions that may need to be taken into consideration. Lastly, the challenge of morality and ethics is always a concern for managing leadership in any organization. Management within the criminal justice system is always under scrutiny in reference to ethics and moral standards. Morals are instilled in individuals throughout life, ethics is taught through an organization’s environment. Leaders must find a happy medium when these two concerns clash and may cause a compromising situation. This common ground may need to appease both the moral of the organization’s personnel as well as the ethical conduct of the organization. Because the criminal justice field is held to standards higher than most of society, ethical conduct must be strict and understood when comparing to morals. Ethics will always be a concern, but superb leadership can stress adherence without improvising the system. In conclusion, challenges within the criminal justice system’s management and leadership are never ending. Leaders and managers are vicariously held accountable for subordinate’s actions and must remain diligent with solutions to problems. To maintain proper adherence to policy and procedures, leadership must be diligent in their efforts of education and communication of their subordinate employees as well as receptive to their ideas and solutions to issues that may be a challenge to the system as well. These solutions can be instilled through training and promotion of ideas via strong structured leadership and motivation from within individual organizations in their entirety. References Allen, Jennifer & Sawhney, Rajeev, (2010) Administration and Management in Criminal justice. Retrieved from http://www.sagepub.com/allen/main.htm Duelin, D. (2010) What are the Challenges Facing Leaders in the Criminal Justice Organizations. Retrieved from http://www.ehow.com/list_6883806_challenges-groups-criminal-justice-organizations.html Elias, P. (2011) State Budgets Clog Criminal Justice System. Retrieved from http://online.wsj.com/article/AP2911fb9c56e845e98145441192b3a5aa.html Marwah, Sharpan. (2002) Report Shows U.S. Prisons Overcrowded. Retrieved from http://www.prisonpolicy.org/news/uwire041502.html

Dickens ‘Great Expectations’ Essay

Pip’s account of the events that took place after visiting Miss Havisham My Uncle Pumblechook took me to the home of Miss Havisham. The initial image I had was of a dismal house made from old brick with the windows either bricked up or barred and with a disused brewery at the side of the property. Obviously once a luxurious house it was now beginning to crumble and decay. A very beautiful young girl called Estella met me. Although only my age she seemed to delight in calling me ‘boy’. She told me the Manor house also had the name ‘Satis House’ which in Greek, Latin or Hebrew means ‘Enough house’ and she claimed that whoever had this house would want for nothing, I found this a curious fact. I went in through the side door as the great entrance had two bars across it. I followed Estella who was holding a single candle along dark passages, where all daylight was excluded. Once Estella and I arrived at a door, she left me in pitch black telling me scornfully she didn’t want to go in. I was nervous and apprehensive, however given no other choice I knocked at the door. Once told to enter I found myself in a large dark room in which initially my eyes focused on a draped dressing table festooned with many objects. On further observations I spotted an armchair, sitting in which, I saw the strangest lady I had ever seen before and knew I ever would again. Dressed all in white the bridal dress she wore must have once been worn by a young woman, however now it was seen on an old women whose shrunken body was mere skin and bones. All I could conjure up was the comparison of Miss Havisham to a waxwork skeleton, now in ‘the ashes of a rich dress’. The bridal dresses luxurious ‘fabrics’ of satin, lace and silk were now yellow, faded and paper-thin, and added to this the flowers in her hair and veil gave me the uncomfortable feeling that the women was now dressed in her grave clothes. When Miss Havisham’s dark eyes turned to look at me I felt utter alarm and wanted to shout, but nothing came out. With my eyes still intently taking in the untidy room, with clothes and personal effects scattered around and with one shoe on her foot and the other on the table, I gave Miss Havisham my name and told her I had come to play. As I was told to come nearer I noted that both her watch and room clock had stopped at twenty minutes to nine, I wondered why this would be? Although afraid of her I felt the necessity to lie when she asked if I was afraid of her, the fact she hadn’t seen daylight since before I was born only accentuated my trepidation of her. As she touched her heart it reminded me of the young man and when she told me it was broken I saw her face fill with a weird boastful smile. I had come to play, to entertain Miss Havisham, but I didn’t know what to do, she thought that I was being very sullen and obstinate, however I told her that I was sorry for her and was finding everything new, strange and melancholy. I had to call Estella as Miss Havisham told us to play cards together. As I could only play ‘Beggar my Neighbour’ Estella’s’ contempt of me seemed to grow, I was merely a ‘labouring boy’ and one that called a ‘knave’ a ‘Jack’. Why did she think so little of me and make me feel conscience for the first time of my coarse hands and common boots? Miss Havisham appeared to watch us in a transfixed expression, like that of a corpse, as though her whole body and soul had dropped and mere daylight would turn her to dust. I had to whisper to Miss Havisham what I thought of Estella and realised that although she was very pretty I also found her very proud and insulting, although deep down I realised I would like to see her again. I did hear Miss Havisham earlier telling Estella she could break my heart if she desired, I wonder what she meant by this? I had a great wish to go home, but on Miss Havisham’s request I have agreed to return in six days. Being without natural light, I almost thought it must be dark outside so I was hit by the daylight when re-entering the courtyard. On orders from Miss Havisham, Estella brought me some food, however the look she gave me was one that I felt such humiliation and hurt that tears sprang to my eyes. Realising I was morally sensitive and timid seemed to bring pleasure to Estella and she enjoyed treating me as though I was a disgraced dog. Feeling better from the food I was again aware of the whole oppressive wilderness, a crooked pigeon house, with no pigeons, no animals, just a total emptiness. In the brewery building I saw Estella above in the gallery and hanging a figure of the old women in her faded white apparel, when I turned to look again enormous fear hit me, it had vanished! Desperate to go Estella unlocked the door for me, she appeared so superior to me and seeing me cry seemed to fuel her need to taunt me even more. I just felt my self-esteem was at an all time low, I obviously have despicable habits and I’m more ignorant than I had ever realised.

College Enrollment Process

College Enrollment Process Free Online Research Papers The First step to College enrollment is narrowing down the college youwant to attend. Once this is decided it is now time for The admissions process. During this time you are submitting applications for acceptance. It is best to research the college or University before applying. Learn what the institution has to offer you in your choice of study. You might want to contact a school Advisor to know what documentation is required for enrollment. When you gather all the proper documentation start filling out The application. Now that the application is finished submit it and what for acceptance. Second step of College Enrollment is Payment of Tuition. Your First choice is Financial aid, this is to help students who Otherwise can’t afford college be able to attend. Again contact a school advisor to get information on what is needed or what you Qualify for. Once given a go you must follow a few major steps. (1) Make sure you have all the proper documentation needed to Apply. (2) Independent students need their prior tax returns. (3) Dependents students need their parents/ guardian information. Most colleges or universities have a school code when applying for assistance,be sure to have it. Next go to the FASFA website Follow the instructions and begin to apply. You must establish a pin; this is a valid part of applying for id. When finish you will be able to print off a SARS report. Take the printed document to the school of choice, and they will tell you how much you can get.Another choice of payment is scholarships. There are several types of scholarships offered, so check into them. It is best to ask the college what type of scholarship, you might qualify for. You must know all the requirements necessary to receive the scholarship. Much type of Scholarships is offered in different types, so apply for all that you might qualify for. You might want to check with you local city, high school, even churches the offer some throughout the year. Receiving a scholarship has a lot of requirements, mainly maintain good grades. Keep in mind that to every one you ally for there are a hundred more applying for the same one. So be sure when applying to stand out to get notice. The Third choice of payment is cash; some have parents, who pay, others work hard to pay themselves. Those who pay there way through college have it much harder then those who don’t. It is a difficult task, because not only do they have to focus on school work, they also have to work. However it is best to exhaust options one and two before resulting to the third option. Once you’ve been accepted and tuition is paid college Life begins. Nevertheless, here comes the struggle of adjusting to a new lifestyle, making new friends, sharing a room, just being responsible for self. At this point you will learn quickly you’re not in High School anymore. Instructors at college are there to teach you, it is up to you whether or not you earn it. Most College Professors are willing to go at a steady pace, in order to help you with the transition form high school to College. Others are teaching that you are no longer a child but and adult. Also some schools offer extra curriculum actives such as sports and different clubs it will be up to you whether or not to join. Overall College life is a strenuous process It‘s a process that if you have the information needed it will pay off in the end. This journey in your life is not to goof around or slack off. These are years where you’ll meet new challenges and interesting people. Most of all this experience is when we transform from a kid to and adult. Experiences learned in college are the major stepping stones to a successful life. You will learn what being goal minded is all about so keep in mind that when you begin college life, be prepared, for all that comes with the changing process. Research Papers on College Enrollment ProcessStandardized TestingPersonal Experience with Teen PregnancyHip-Hop is ArtTrailblazing by Eric AndersonResearch Process Part OneRiordan Manufacturing Production PlanMoral and Ethical Issues in Hiring New EmployeesOpen Architechture a white paperThe Project Managment Office SystemBionic Assembly System: A New Concept of Self